DriiveMe chooses Genius Scan SDK to reduce document legibility problems

Drivers handle all administrative formalities, including CERFA documents and vehicle registration. For each transport, drivers complete out an inventory of fixtures on departure and arrival via DriiveMe’s in-house mobile application. These inventories include document management, requiring high-quality photos to be taken.

For example, a statement must be signed by the end customer and then photographed by the driver. This document serves as proof that the vehicle has been delivered to the end customer. It is, therefore, crucial that these documents are clean and perfectly legible. However, DriiveMe frequently encountered issues with blurred, poorly framed, or hard-to-read photos, leading to user delays and complaints. So, they sought a solution to improve their document capture process.

After exploring several solutions, DriiveMe turned to Genius Scan for its competitive offering and ease of integration into their mobile app.

“We found the integration very simple and fast. Everything went off without a hitch,” says Alexandre Lambert, co-founder of DriiveMe. Already using Cordova, the proposed Genius Scan plugin was straightforward to integrate into their solution.

Genius Scan makes documents much more legible, and framing errors are greatly reduced. The SDK solved DriiveMe’s problem of document photo quality. Overall, complaints about document legibility have been reduced by 75%, resulting in improved customer satisfaction and optimized operations throughout Europe.